Data Privacy Policy
Welcome to AMPM’s privacy policy. This page explains what information we collect when you use our online casino, how we use and protect that information, and the choices available to you. We take privacy seriously and aim to keep this explanation clear and practical for players in Canada.
Types of data we collect
Personal data
When you register an account we collect personal information such as your name, date of birth, email address, phone number and billing address. We also capture identity documents during verification - for example a government ID or proof of address - when required to comply with account protection and anti-fraud checks.
Technical data
We collect technical information automatically when you use the site. This includes IP address, device and browser type, operating system, language preferences, session logs and interaction data. Cookies and similar tracking technologies help us keep you logged in, remember preferences and deliver a functional mobile and desktop experience.
Transactional and activity data
We record payment and transactional details such as deposit and withdrawal history, payment method (for example Interac or crypto), and betting or play activity. We also retain support correspondence and records of any account changes to help resolve disputes and maintain account security.
How we use your information
We use personal and technical data to operate your account, process payments, verify identity, provide customer support and detect fraud. Activity and transactional data are used to process wagers and withdrawals, maintain records, and comply with legal or regulatory obligations. We may use aggregated, non-identifying information for internal reporting and service improvement.
Data protection practices
We protect data using industry-standard technical measures, including encryption for data in transit and access controls for stored information. Access to personal data is limited to authorised staff and third-party service providers who perform services on our behalf. We review access regularly and take steps to secure accounts, including automated fraud monitoring and manual checks when needed.
Cookies and tracking technologies
We use cookies to manage sessions, remember choices and show relevant content. Third-party analytics and advertising partners may set cookies to measure site performance and ad delivery. You can control cookie preferences via our cookie banner or through your browser settings. Blocking certain cookies may affect site functionality.
User rights
As a user in Canada you have rights to access personal data we hold about you, request correction of inaccurate information, and request deletion where applicable. You may also withdraw consent to marketing communications, request restrictions on processing and ask for a portable copy of certain personal data.
Access, correction and deletion of data
To request access, correction or deletion contact our support team at [email protected]. We will respond to verifiable requests and may require identity confirmation before processing changes. In some cases we may need to retain certain records to meet legal or regulatory obligations.
Information sharing and third parties
We share information with payment processors, identity verification services, fraud prevention partners, hosting providers and analytics vendors. We only share what is necessary for the service and require partners to protect your data. We may also disclose information if required by law or to protect our rights and safety.
Privacy policy updates
We may update this policy from time to time to reflect changes in our practices. Material changes will be posted on this page with an updated date. Continued use of the service after changes means you accept the updated policy.